Accessibility Statement
1. Our Commitment
ProPrintMart is owned and operated by Silver Printer LLC. ProPrintMart is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We believe that every person deserves equal access to information, products, and services available on our website. Accessibility is not a one-time effort — it is an ongoing commitment that we integrate into our design, development, and content creation processes. We continually work to improve the user experience for everyone who visits our site, regardless of ability, assistive technology, or browsing method.
2. Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is the internationally recognized standard for web accessibility. Our ongoing efforts include regular audits of our website to identify accessibility barriers, testing with assistive technologies such as screen readers and keyboard-only navigation, and implementing improvements based on our findings. We recognize that achieving full conformance is an evolving process, and we are dedicated to making continuous progress toward meeting and exceeding these accessibility standards across all areas of our website.
3. Technical Specifications
Our website is built using modern web technologies designed to support accessibility. We use semantic HTML5 markup to ensure that page structure and content are properly conveyed to assistive technologies. Our site is fully navigable using a keyboard, allowing users who cannot use a mouse to access all features and functionality. We maintain sufficient color contrast ratios throughout our design to ensure text and interface elements are readable for users with low vision or color vision deficiencies.
All meaningful images on our website include descriptive alternative text (alt text) so that screen reader users receive equivalent information. Interactive elements such as buttons, links, form fields, and navigation menus include appropriate ARIA (Accessible Rich Internet Applications) labels to provide context and instructions to assistive technologies. Form inputs include clear labels and error messages to guide users through the checkout and account creation processes.
4. Known Limitations
While we strive to make every part of our website accessible, we acknowledge that some areas may not yet fully meet our accessibility standards. Certain third-party embedded content, such as payment processing interfaces and external widgets, may not be fully accessible as these components are controlled by their respective providers. We are actively working with our third-party partners to address these limitations and improve the accessibility of all integrated services. If you encounter any specific accessibility barriers on our website, we encourage you to report them so we can investigate and address them as quickly as possible.
5. How to Get Assistance
If you experience any accessibility barriers while using our website, or if you need assistance accessing any information, product details, or functionality on our site, please contact us. Our support team is trained to assist users who experience difficulty with our website and can provide the information you need in an alternative format upon request. We are committed to responding to accessibility-related inquiries within 2 business days and will work with you to find a solution that meets your needs.
6. Feedback and Contact
We welcome your feedback on the accessibility of our website. Your input helps us identify areas for improvement and ensures that we continue to provide an inclusive experience for all users. Please contact us using any of the following methods:
- Email: support@proprintmart.net
- Phone: (575) 239-1200
- Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
When contacting us about an accessibility issue, please include as much detail as possible about the barrier you encountered, including the page URL, the assistive technology you were using (if applicable), and a description of the problem. This helps us reproduce and resolve the issue more efficiently.